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Maintenance, Emergencies, and Professionals, Oh My!

Tenant on the Phone with South Jordan LandlordIf you keep a South Jordan rental property, sooner or later, your tenant will call you with an urgent request for maintenance or repairs. It’s substantial to truly understand the best ways to respond to different tenant requests. If you are handy, there are some things you could most likely deal with yourself. On the other hand, there are times when striving to fix something yourself could make matters worse. To know properly when to call in a maintenance tech, here are a number of questions you can use to assess the problem situation.

How urgent is the problem?

If your tenant has contacted you regarding a repair or maintenance issue, you should first validate how urgent the problem is. Even though your tenant may be worried regarding a rather poorly operating dishwasher or dripping faucet, these are maintenance items that do not call for an emergency visit. That being said, if your tenant reports an issue that would make the property uninhabitable, you should take immediate action to mend and fix the issue. Some examples include significant water leaks and damage or a non-functioning furnace or air conditioner. In these types of instances, it is befitting to consult professionals.

Do you know how to do it yourself?

If you have experience completing maintenance and repair tasks, you may be the ideal person to respond to a tenant’s request. This is particularly true if the task is a really quick one or something you already know how to do. Nonetheless, repairing something in an emergency without the proper tools or know-how could be a real disaster-in-the-making. Accordingly, if you are either not actually sure how to overcome the difficulty or don’t have time to do it quickly, it’s most likely best to send a service technician to take care of it for you.

Is doing it yourself REALLY the best use of your time?

Another necessary question to consider is whether going over to your rental property and completing repair and maintenance tasks is the best use of your time. Every hour you spend on property repairs and maintenance is an hour you are not spending on other things, whether managing your investments or spending quality time with loved ones. If you take into account how much your time costs, it may be more economical to hire a service tech instead.

Do the repairs require a licensed professional?

A number of maintenance and repair items are comparably uncomplicated, do-it-yourself tasks, in particular, replacing filters or cleaning the refrigerator coils. Others, though, may certainly need the services of a licensed professional. Such repair tasks are either too dangerous or difficult for untrained South Jordan property managers to do themselves. Electrical problems, major plumbing problems, and certain issues with an HVAC unit should all be entrusted to a professional service technician.

Is regular maintenance being scheduled?

To keep your rental property in good condition, you have to ensure that regular maintenance is conducted. If your tenant seems unable or unwilling to help you with some routine maintenance tasks, you will have to decide to do it yourself or hire someone to do it for you. In any event, proactive maintenance is one of the best solutions to ward off those late-night emergency calls and monitor closely your property’s condition. By maintaining and replacing things before they break or wear out, you can reduce your maintenance and repair costs and keep your tenants delighted.


If property maintenance and repairs are not your desired part of owning a rental home, we can absolutely help! At Real Property Management Wasatch, we utilize a proactive approach to property maintenance. We additionally have access to a network of quality service providers who can keep your property in good condition for less than you’d most likely pay on your own. Contact us online to learn more!

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